Need help with your reading?

What you might be writing about

• Access problem. Lost the email, the private link does not open, or the PDF will not attach. Write us.
• Deletion request. Ask us to delete your reading data. If possible, please write from the email you used at checkout. Payment and tax records may be retained where legally required. Write us.
• Refund or withdrawal. Because Esoterica is a personalised digital reading, refunds may need a manual review. Write us.
• Wrong details. Birth date, birth place, or focus area look off and you want the reading re-prepared. Write us.

For deletion requests

To speed things up, please contact us from the email used for your purchase when possible. If you cannot, include your order link or reading link in the message.